Areas of Expertise

Consulting

We're here to help improve performance. This comprehensive offering blends methods, and can include coaching, training, and facilitation to move from a vision to full integration. Our consulting practice focuses on strategy and recommendations to create an environment that will foster achievement. Our approach is to embed defined approaches to performance improvement in your organization to sustain the transformation long after consulting has ended.

Coaching

If you want to get better at something, truly the best thing to do is get a coach. We are mentors that motivate and guide your team's growth. Quality improvement project coaching has been a proven method for maximizing the investment in doing QI. A coach is a thinking partner with an outside perspective that can be the perfect sounding board for your project. Our coaching includes resources for tips, tools, and templates, but first and foremost, we are mentors that will help develop untapped potential, and guide you through implementation and deployment. We believe coaches should be champions for your team and project!

Training

You may have the desire to improve, but the next step is acquiring the knowledge to improve.  We provide customized offerings on a wide array of quality improvement, performance measurement, and change management topics. Our library of training topics borrow the best from multiple methodologies including:

  • The Model For Improvement

  • Lean

  • Six Sigma

  • Scaled Agile

Training includes didactic and interactive components.  We have experience with successful virtual and in-person delivery.  Our designs are mindful of adult learning principles to best address the learning styles of all in attendance.

Facilitation

Having a skilled partner you can rely on to plan, design, run, and evaluate successful meetings and workshops allows your organization to focus on interacting with your participants. Bringing in an outside voice you can trust to ask the right questions or try new activities can elicit more in-depth discussions and feedback. We have a wealth of experience organizing and hosting everything from focus groups, summits, and even Learning Collaboratives.

 

Visualization

Are you utilizing data to its fullest to obtain actionable insights? Can you brainstorm effectively as a team? Would you like to capture complex ideas, strategies, and workflows in digestible templates and formats? Visualizing processes, ideas, and data are a very important part of discovering priorities, maximizing patient value, and gaining practical insights from data. We have a library of customized tools and templates to help your team communicate and understand more effectively. We specialize in combining project management essentials with data, arrayed in charts and graphs, to create actionable dashboards. Each team that works with us has an individualized, visual workspace to help them collaborate more effectively, and overcome the virtual fatigue of meetings of talking heads, unclear charts, and walls of text on static slides.